Water Filters.com - Money Back Guarantee On Water Filters We Sell!

Return Request
Complete this form to request return authorization.
By filling our this form customer agrees that he/she has read and agreed with the store policies.
*indicates required fields.

*Name
*Address

*City		*State
*Home Phone		*Zip
Work Phone
*E-Mail	(example: user@host.com)

Item(s) to be returned: *Order Number & Order Date:
	Item Description (Brand/Model)	Serial # If Applicable
a.
b.
c.
d.
e.

Please provide the reason for return:

If you ordered or received the wrong product(s) and would like to exchange those item(s) for other product(s) we offer, please enter the part #(s) and quantity(s) in the box below.

Is the product in the original packaging?
Yes No
Water Filters.com will not accept any items not in the original package.

How many physical boxes are to be returned?

Has the product been used?
Yes No
If Yes: (If No, proceed to printing area below.)
For how long?
If the product has been used, please provide a detailed description of the products condition.

All products will be subject to a restocking fee of up to 25% per our policies stated on your reciept. Customers agree to the 25% restocking by submitting for RGA#. Water Filters.com will make the determination as to the extent of any use or abuse.
Card holder's signature required for RGA #
X___________________________________________________
(print name clearly)

X___________________________________________________
(signature)

When submitted, your request is sent to our returns department for approval.
If approved, you will be notified as to the reason and how to obtain further assistance. You must have the RGA # in bold writing on the outside of the returned boxes for us to accept your return.
If your return request is denied, you will be notified as to the reason and how to obtain further assistance. All decisions of the returns department are final.

Please follow these directions carefully and check all information before printing. If everything is correct then print out this request and fax it to us (916) 638-8326.